Payment & Shipping Informtion
1 - DELIVERY TERMS
All orders are accepted by the standard delivery terms specified for each product as listed on our website. If VPPStore cannot meet the requested in-hand date at the price confirmed at checkout, we will promptly notify you. Before processing your order, we will inform you of any additional charges necessary to meet your requested delivery timeline.
All orders are shipped from our facility or the manufacturer, utilizing standard carrier routes with expected delivery timeframes. VPPStore is not liable for any delays caused by the carrier if shipments do not arrive within their published delivery schedules.
2 - CREDIT CARDS
We accept payment via Visa, MasterCard, Discover, and American Express.
VPPStore processes credit card payments through a secure, PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateway to ensure the highest level of security and data protection. All transactions are encrypted using SSL (Secure Socket Layer) technology, safeguarding sensitive financial information, including credit card details, from unauthorized access or fraud.
For fraud prevention and security purposes, all credit card payments are subject to verification and authorization by the issuing bank. In cases where verification cannot be completed, VPPStore reserves the right to place orders on hold or cancel them. Additionally, further identity verification may be required for certain transactions to enhance security measures.
To maintain customer privacy and security, VPPStore does not store full credit card details on its servers. All payment processing is managed by a trusted third-party provider that adheres to strict security protocols. Customers are responsible for ensuring that the payment information they provide is accurate and up to date.
By completing a transaction, customers agree to abide by the terms and conditions set by their credit card issuer. Any disputes or chargebacks should be handled directly through the issuing financial institution.
3 - NET 20 DAY TERMS
Net 20-day payment terms are available to pre-approved corporate accounts. If you are uncertain whether your company has an established credit account or would like to apply for payment terms, don't hesitate to contact our Customer Service Department at (800) 868-7018 or via email at customerservice@vppstore.com.
Upon approval and successful setup of your company's account, you can pay via purchase order during the checkout process after logging into your account.
4 - ELECTRONIC GIFT CERTIFICATES OR COUPONS
All electronic gift certificates or coupons must be redeemed through the website. you will be required to have set up your account. Once you have logged into your account, you will have the option to enter the appropriate code during check out.